PRIVACY POLICY (Scores55 Tech N.V.)

Privacy is important to us at *casino name*. When you use our website and services, we gather, use, disclose, and safeguard your personal information as described in this Privacy Policy. We ensure that your information is treated appropriately by adhering to the relevant privacy and data protection regulations.

1. Definitions we use

Personal Information or data: details about a living, identifiable person, such as names, residences, ID numbers, account information, and game history.

Processing is any action or series of actions involving the gathering, storing, changing, and transmitting of personal data.

The person whose personal data is being processed is the data subject.

2. Categories of personal data we process

1. Registration Details: Name, ID/passport number, email address, physical address, birthdate, and contact details.
2. Account and Financial Information: Bank account information, credit card information, withdrawal and deposit records, transaction information, and wins.
3. Gaming Information: Information on your game preferences, wins and losses, wagers, and gameplay.
4. Location Data: IP address, device data, and geolocation information to provide regulatory compliance (e.g., responsible gaming laws).
5. Verification Information: Proof of address, ID copies, and other documentation are needed to confirm identity and age.
6. Other additional details you give us while contacting with us and while playing games.

We only offer our services to people who are at least eighteen years old. We don't intentionally gather personal data from anyone younger than eighteen. We will promptly remove any personal information we learn has been obtained from a minor. If parents or guardians believe their child has given us such information, they can get in touch with us.

3. Sources of personal data

Personal data is gathered:

1. directly when you create an account, make use of our services, or communicate with us (for example, through chat or customer service).
2. automatically when you access website.
3. from other parties, including partners who help us execute our services, regulatory organizations,etc.

4. The purposes for processing personal data

Your personal data is processed for the following purposes:

1. Account management involves creating and maintaining your account, confirming your identity, and making sure you are of legal gambling age.
2. Payment processing: To securely handle payouts, withdrawals, and deposits.
3. Gameplay and Service Delivery: To make it possible for you to play games, keep tabs on wagers, keep an eye on gaming activity, and offer customer service.
4. Regulatory Compliance: To adhere to regulatory requirements, such as reporting to gambling authorities, responsible gaming, and anti-money laundering (AML) laws.
5. Marketing: To send bonuses, promotions, and other marketing materials.
6. Fraud Prevention: To identify, stop, and look into instances of fraud, service misuse, or other unlawful activity.
7. Improvements to our website, app, games, and services.
8. And other legitimate purposes to enhance your gaming experience.

5. Legal basis for processing

When processing your personal data, we rely on the following legal bases:

1. Contract performance: in accordance with the terms and conditions you accepted when registering, to offer our services.
2. Complying with different gaming and financial laws is a legal obligation.
3. Legitimate Interest: To guarantee the security of our services, stop fraud, and preserve the integrity of our gaming platform, and to deliver gaming experience and improve it.
4. Consent: For activities that need express consent direct marketing.

6. Sharing personal data

We may share your personal data with the following entities to ensure the proper functioning of our services, compliance with legal obligations, and the protection of our platform and users:

1. Affiliates and Service Providers: for system administration, game providing, customer service, and payment processing etc.
2. Regulatory Authorities: To fulfil our responsibilities under the law and regulations.
3. Credit and Anti-Fraud Agencies: To verify your financial information, stop fraud, and do identity checks.
4. Marketing Partners: We may share your information with partners who assist in promoting our services for marketing purposes.
5. Other Parties: advocates, business consultants, etc. or in the case of change of business ownership or relevant transactions.

Should we move your personal data internationally, we'll make sure it's done so with the proper protections in place, including contractual clauses or making sure the recipient nation has sufficient data security.

7. Retention of data

We only retain your personal data for as long as is required to meet the purposes specified in this policy or to adhere to legal obligations. We will keep your financial transaction history for at least five years in accordance with AML and gaming rules.

Your information will be anonymised or safely deleted as soon as it is no longer needed.

8. Data subject has the following rights

1. Right of Access: Request details about how we process your personal data.
2. Right to Rectification: Correct any inaccurate or incomplete data.
3. Right to Erasure: Request data deletion if data is no longer needed or consent is withdrawn.
4. Right to Restrict Processing: Limit data processing under specific conditions
5. Right to Object: Oppose processing based on legitimate interest or for direct marketing.
6. Right to Data Portability: Obtain your data in a machine-readable format and transfer it to another provider if processing is based on consent or contract fulfillment.
7. Right to Withdraw Consent: Revoke consent for data processing at any time with future effect.
8. Right to Complain: File a complaint with a supervisory authority if you believe your data is being processed unlawfully.

9. Security of data

We have strong security measures in place to protect your private data. This include firewalls, access controls, encryption of private information, and frequent security assessments. No online platform can promise absolute safety, no matter how hard we try. It is your responsibility to protect your login information.

If there is a data breach, we will notify the proper regulatory bodies and impacted users as required by law.

10. Cookies

We use cookies and similar technologies on this site.

11. Privacy Policy updates

We may update this policy from time to time to reflect the changes in laws or in how we operate. When we update this policy, we will notify you by updating the “Last Updated” date at the top of this page and by posting the new Privacy Policy. For any other information contact us via [Email Address].